Privacy Policy

Last updated: September 26, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a booking, or contact us for support.

Personal Information:

  • Name, email address, and phone number
  • Passport information and travel documents
  • Payment and billing information
  • Travel preferences and special requirements
  • Emergency contact information

2. How We Use Your Information

We use the information we collect to:

  • Process your bookings and provide travel services
  • Communicate with you about your trips
  • Send you booking confirmations and travel updates
  • Provide customer support
  • Improve our services and website functionality
  • Comply with legal obligations

3. Information Sharing

We may share your information with:

  • Hotels, airlines, and other travel service providers
  • Payment processors for transaction handling
  • Government authorities when required by law
  • Third-party service providers who assist our operations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate security measures to protect your personal information:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Limited access to personal information
  • Regular security audits and updates

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and recommendations
  • Improve website functionality and user experience

You can control cookie settings through your browser preferences.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Object to processing of your information
  • Withdraw consent where applicable
  • Data portability

7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@customiseyourtrip.com

Phone: +91-XXXXXXXXXX

Address: [Your Company Address]